Aftercare from the pros
Need a frame adjustment or repair? Have your glasses loosened off over time? Don't worry - this is normal! As acetate is a natural material made from cotton, it is normal for your glasses to feel a little looser over time and we’re here to help. If your glasses have been home delivered and don’t feel quite right, it’s sometimes necessary for some frame adjustments so the frames fit your face perfectly.
The best thing to do in these instances is to visit our knowledgeable and talented staff in the showrooms by booking an Aftercare Slot to visit our showroom and we can tighten your glasses up for you and adjust and fit your glasses for you. If you aren't going to be near our showrooms any time soon, pop into a local opticians and ask for their help with some frame adjustments- most should be happy to help- or contact our Customer Support team and we can help with a remote solution.