Gift Card FAQ
Gift Card Frequently Asked Questions
Can I buy a pair of glasses or sunglasses for someone as a gift?
Absolutely! The IOLLA gift card is available to buy online in three values; £30, £65 and £125. Order your gift card here. If you need a custom value, you can purchase a gift card in our showroom or via phone on 01413349044.
When can I expect my gift card to arrive?
Every gift card comes in both digital and physical form. Within 2 working days from purchasing your gift card, you will receive an email with the voucher code and we will have shipped the physical gift card to your preferred address. Shipping will is via Royal Mail Tracked 48
What do I get with a the physical gift card?
In the box there will be a business card size gift card with a code written on it and a custom IOLLA acetate keyring. This is all packaged up inside our packaging box and wrapped in custom IOLLA wrapping paper.
Can I ship a gift card directly to the recipient?
You sure can! Fill in the shipping address field with your recipient’s address during checkout, and we’ll send the gift card there. However, if you are purchasing multiple items that need to be sent to different addresses, you’ll need to place those orders separately.
Can I buy a gift card in person?
Of course. Physical gift cards are available for purchase at our Glasgow showroom 7 days a week.
Can I purchase a gift card with a voucher code?
Coupons, promotion codes and other discounts may not be used to purchase gift cards.
Can I return a gift card?
Our gift cards are non-refundable. If you’d like to return a purchase made with a gift card, the funds will be credited back to your gift card.
I have received a gift card, how do I use it?
After selecting the frame and colour, click the ‘Add to cart’ button to the right. Then proceed to ‘Checkout’, where you will enter your email address and other details. After entering your details, insert your gift card code at the right of the page in the 'Discount' box and click "Apply". Your discount will be automatically applied to your order.
When will my gift card expire?
All gift cards are valid for 2 years from purchase.
What if I don’t use up my whole gift card?
It remains on your balance and can be used toward any future IOLLA purchase.
Can I refund a gift card?
Unfortunately our gift cards are non-refundable.